1. Introduction
Welcome to Consulto! By accessing and using our platform, including our upcoming mobile application, you agree to comply with and be bound by the following Terms & Conditions, which govern your use of our services.

2. Services
Consulto provides telehealth services including medical consultations, prescriptions, lab testing, and follow-up care through our application. All services are provided by licensed healthcare professionals.

3. User Eligibility
Users must be over 18 years old or have the consent of a parent or guardian if underage. You must provide accurate and complete information when registering for our services.

4. Medical Consultations
Consulto’s healthcare professionals provide advice based on the information you provide during the consultation.
We do not guarantee specific outcomes from any consultation.
Always seek in-person consultation if advised by your healthcare provider or in cases of medical emergencies.
5. User Responsibilities
You must provide accurate medical history and other relevant information to ensure the correct diagnosis and treatment.
You are responsible for maintaining the confidentiality of your account and password.
Misuse or abuse of the services will result in immediate suspension of your account.
6. Payments & Refunds
All consultations and services are subject to fees that must be paid before the consultation.
Refunds may be provided under exceptional circumstances and at the sole discretion of Consulto.
7. Privacy & Data Protection
Consulto is committed to protecting your privacy. Please review our Privacy Policy for more details on how we handle your data.

Code of Ethics
1 . Patient-Centered Care

Healthcare professionals will prioritize the health, dignity, and privacy of patients.
All advice and consultations will be provided with integrity, compassion, and respect for the patient’s needs.
2. Confidentiality

All patient information and consultations are confidential.
No medical records will be shared with third parties without the patient’s explicit consent, except as required by law.
3. Informed Consent

Patients must be fully informed of their treatment options.
Healthcare professionals will ensure that patients understand the risks and benefits of each option before proceeding with treatment.
4. Professionalism

Healthcare providers are required to maintain professional relationships with patients at all times.
Providers must adhere to the highest standards of medical ethics and provide evidence-based care.
5. Non-Discrimination

Consulto healthcare professionals will provide care without discrimination based on gender, race, religion, sexual orientation, or socio-economic status.
Code of Conduct
1. Professional Integrity

All users and healthcare professionals must interact respectfully and courteously on the platform.
Any form of harassment, abuse, or inappropriate behavior will lead to account suspension or termination.
2. Compliance with Laws

All services provided through the platform will comply with the relevant medical and healthcare laws.
Any fraudulent or illegal activity on the platform will be reported to the relevant authorities.
3. Responsible Use of Services

Users are required to use the platform for legitimate healthcare needs.
Falsifying symptoms, medical history, or attempting to exploit the platform for any unlawful activities will result in penalties.
4. Healthcare Providers’ Responsibilities

Providers must ensure they comply with their local medical licensing regulations and standards of care.
All medical advice provided must be in the patient’s best interest and based on up-to-date medical evidence.
5. Accountability

Healthcare providers are accountable for the care they provide and must follow up on patient outcomes when necessary.
Consulto will hold providers accountable for any malpractice or violations of these terms.
8. Limitation of Liability
Consulto is not responsible for any indirect, incidental, or consequential damages arising from the use of the platform. Our platform is designed to complement, not replace, in-person medical care.

9. Termination of Services
Consulto reserves the right to terminate any user’s access to the platform for violation of these terms, misuse, or unethical behavior.

10. Amendments
Consulto reserves the right to modify these Terms & Conditions at any time. Continued use of the platform following any such changes will constitute your acceptance of the new terms.

For any questions regarding these terms, please contact us at [email protected] or 8989049090.